"My son's orthodontic treatment at another doctor's had been detained while the office tried to work with our insurance. Add a busy work schedule to that, and we were almost 2 years behind our original schedule. When I called Dr. Elfman's office, I received an appointment promptly, and within the space of 2 closely scheduled visits, my son was in braces. At the time I was amazed, but in the months that have passed since, I can see that this office operates efficiently, more than almost any office I've every encountered, medical or not.
The treatment is every bit as good as I had expected, and the staff is wonderful, much as I had thought they would be. What sets this office apart is that the workings of the office demonstrate an underlying commitment to the patients' real life circumstances. So often medical practitioners don't put resources back into their practice; they use outdated technology) for their scheduling, and appointment reminders, and as a result, their offices are slower, less flexible, and less responsive to patient needs. Dr. Elfman, by contrast, respects his patients by respecting their time. The systems are outstanding, and his decision to use them, again, is indicitive of his empathy for families who are simply trying to do their best for their children."
- Kathleen S.
Review Verified on 4/5/2013